User guidelines

Community Manager

User guidelines

[ Edited ]

Welcome to Interania!

 

Interania is the meeting place for our community of Interana users. Interania includes our product guides and references, How Tos, and free form discussions.

Guidelines

Enterprise communities are created by business organizations for their customers, partners or other enthusiasts.

 

While our community is aimed at Interana users, we welcome everyone with an interest in enterprise communities, as long as you observe these community rules:

1. Be respectful

Respect people's time and attention by asking well-thought-out questions and sharing what you've learned so far in your experimentation or prior research. Respect people as individuals by keeping your tone positive and your comments constructive.

2. Be relevant

Make sure your contributions are relevant to the mission of the community, to the specific discussion style and topic where you post. Please do not post duplicate messages in different areas of the community to avoid fragmenting discussion. If you have a new question, start a new thread rather than interrupting a conversation. Solicitations are rarely relevant. If you have something you want members to join, participate in, or buy, ask us first.

3. Keep your word

Don't post anything that would violate any contractual agreements (copyright, trade secret or otherwise) or nondisclosure agreements to which you are a party.

4. Protect privacy - yours and others'

Don't share anything about yourself or your organization that you would not want to see on a road-side billboard. Share your business email address if you wish, but don't post personal information-your own or anyone else's-including contact information or any content that you receive in one-to-one communications without the author's consent.

5. Remember, this is user-generated content

You'll find plenty of good advice here, but remember that your situation, configuration, or implementation may vary from that of the individual sharing a solution. Some advice you find here may even be wrong. Apply the same good judgment here that you would apply to information anywhere on the Internet.

 

By using these forums you agree to follow these rules as well as the full Terms of Service for Interania. We thank you, and your fellow Interanians thank you.

The Interana Logo and Interana Employees

You will notice that some community members have a Interana logo next to their names; this means they are Interana employees.

 

Like you, they are members of the community around Interana products, and we encourage them to share their knowledge and opinions here.

Feedback

We want this to be the best community it can possibly be - so let us know what you think, or how we can help improve your experience on Interania by visiting our suggestions forum.

 

If you have questions for Interana that cannot be discussed in the community, please contact:

  • your CSM or Account Executive (if you are an Interana customer)
  • a Sales Representative by Requesting a Demo (if you're not)
  • email us at help@interana.com

We’ll be happy to help!

Flag inappropriate content for review

If you recognize any violation of these guidelines, please notify us within the community by choosing "Report Inappropriate Content" from the message's Options menu and let us know why you feel the content is inappropriate.

 

If you have any questions about our guidelines, terms, or policies, let us know.